CASE STUDY

SUNY Empire State University

Challenges

The process of talent management can often become cumbersome and inefficient when it involves the utilization of multiple disparate systems and manual workflows. This complexity not only slows down operations but also increases the potential for errors, making the overall process arduous for all parties involved.

Hirezon’s Solution for SUNY Empire State College

In an effort to streamline its talent management processes, SUNY Empire State College partnered with Hirezon. The collaboration led to the implementation of several key modules designed to enhance efficiency and user experience:

Interview Exchange Applicant Tracking System (ATS)
Onboarding
Performance Management

These systems were praised for their ease of use and user-friendly interface, simplifying the process for both staff training and applicant submissions. Moreover, the customer service provided by Hirezon was highlighted as exceptional, characterized by its responsiveness and a willingness to accommodate requests without refusal.

Recommendation for other institutions

SUNY Empire State University strongly advocates for other institutions to consider adopting Hirezon for their talent management needs. The college emphasizes not only the effectiveness and simplicity of the Hirezon system but also their willingness to share their positive experiences with Hirezon with potential prospects. This recommendation comes from a place of satisfaction with the service and the tangible improvements seen in the talent management process, encouraging others to “go for it” and explore what Hirezon has to offer.

TESTIMONIALS

Interview Exchange is a Talent Management Solution that genuinely solves problems. Organizing applicant pools using electronic folders is an intuitive and logical way to see what is going on with an applicant pool at a glance. Our Hiring Committee loves the COREquisites, email alerts, Outlook invitations and so many other functions of the system.

Western Kentucky University

Franklin & Marshall College’s Human Resources department has been using Interview Exchange since 2007, and we are quite satisfied with this product. It has enhanced our office’s efficiency and eliminated routine clerical work and data entry; the training provided and technical support have been great; and both hiring managers and applicants are easily able to use the system.

Franklin & Marshall College

Interview Exchange has been a welcomed improvement from our previous application processes. It has saved us a great amount of paper and has added to our efficiency. The ability to mass update applicants on the status of a position has been a great benefit by saving time and decreasing phone call inquiries from applicants. Our search committees are truly enjoying the user-friendly nature of the system as well…

Oakton Community College

At Greenfield Community College, we recognize technology is a powerful tool for change, innovation, and opportunity. But technology also can be very expensive.
In using the services of Interview Exchange, GCC satisfied both needs: technology and affordability.
With Interview Exchange, we have moved forward to bring into play a system that allowed us to streamline our hiring process and select the best possible candidates in a very effective and convenient way.

Greenfield Community College

The training provided by the Interview Exchange staff to get going with our on-line application system was tremendous and they continue to support us in a most accommodating manner.
The supervisors, hiring managers, and search committees also really like being able to access all applicants for the appropriate job posting from their computers, whether on campus or off campus.
It is a great product and we are extremely pleased with the Interview Exchange staff and the performance of the software.

Central College

Interview Exchange has made a significant positive impact on the search process at the University at Albany.
Our search committees are excited about the ability to now receive all resumes electronically, thus the “paperless search.” This conforms to the University’s “Go Green Initiative,” to reduce and eventually eliminate unnecessary paperwork…

SUNY – Albany

By implementing this system it has made our recruiting process more efficient, eliminating paper, and hiring excellent candidates.
It is a user friendly system that offers many features. No more worrying about resumes getting lost in the mail or via e-mail. The system tracks everything and screens candidates so that you can review your top candidates first.
We are very pleased with the system and look forward to using all the features.

Sacred Heart University

Interview Exchange has allowed Salve Regina University to move from an over burdensome full paper recruitment process, to a smooth, user friendly online system.
We are very pleased with the software’s capabilities and tech support. Our hiring managers are very pleased with the ease of use of the product and many applicants comment on how easy and efficient the system is to use.

Salve Regina University

The training and technical support have been outstanding and the ease of use has been noted by both hiring officials and applicants.
Thanks to Interview Exchange, AUC recruiting has become a nearly 100% paperless effort and the hours previously spent doing mundane clerical work are now being put to much better use.